Urban Valet Blog

3 Simple Steps Before Bringing Your Cleaning To Us

Posted: August 1, 2019

Our ultimate goal is to make your life easier, and help you look good in the process. With that said, there are a couple of things you can do before you drop off your clothes to ensure they come out looking their best!

Check your pockets

We’ve mentioned before that we check all pockets for pens, gum, chapstick etc. And we always return it back to you. BUT – there are some things you can’t live without. Whether it’s your car keys, work id tag or another important item, it makes sense to check your pockets before leaving your clothes with us.

Note Stains

Our stain department rocks, and they can get out most stains no problem. But if you’re able to alert us of any stains, it really helps. Better yet, if you can tell us what the stain is, we can tackle it head on. Just tell our team member when you drop off your clothing, or throw a note in your pickup bag. Lastly, it’s best not to pre-treat any stains yourself. If we can work from scratch, we’ll have a better success rate.

Consider Repairs

Broken zipper? Loose button? Ripped seam or loose hem? We can handle it! To prevent further damage, we prefer to do any repairs before cleaning. So – just like for stains, mention any repairs needed during drop off or throw a note in your pickup bag. If you require tailoring or more detailed alterations, stop in to our Orchard Park store or make an appointment for a private fitting.

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